One of the advantages of the cars connected to the Internet is that you can access very selectively at the same for very specific occasions by a third party. Using computer systems and cryptographic you can allow the opening of doors or driving over a very limited time, and always under the owner’s permission.
In may of 2015, we learned of an initiative of Audi, Amazon, and DHL in the city of Munich, for which the employees of the logistics company they could leave the packages directly in the trunk of the cars of the customers, without the need to care for the carrier. As soon as you close the gate, the access is blocked again.
Volvo wants to go a step further, and meet unmet needs of their customers. Through a market study, the Swedish brand has learned that in 70% of cases, clients would like them llenasen the deposit, the 56% that the car was going to review while they are occupied, and 49% would see with good eyes that your car could be transferred to any other place of your choice.
there Will be modalities without charge and others with an extra cost
therefore, Volvo will begin a pilot test in San Francisco (united states) to meet those needs and verify the degree of satisfaction of their customers. Do not make it clear whether it will be a paid service for the pioneers, but it is true that outside the scope of a test is something that you will have to pay.
The amenities are usually not free
will Participate in this test 300 owners of Volvo XC90 and S90, the highest range of the brand. One of the services that you may request is the refuelling, an employee will approach, you will open the vehicle, and take you to a gas station to fill up the tank or bring a jet mobile. When the owner wants to use your car, you will have saved a time which can be worth the cost of the service.
In the united States begin to appear independent operators with small trucks or pick-up that carry fuel and refuel the cars of their clients where they are. this prevents the entire liturgy in the gas station, that is to say, time. Even using mobile applications to make the payment, is a process that takes time.
The application is able to detect if the tank is on reserve or close to it, and notify the owner, if you want the service. Another of the modes is of order a vehicle wash, which can be performed jointly with refuelling. Would be employees of Volvo responsible for carrying out such a service.
More interesting is the proofreading service with collection and return. In many brands the mode most convenient fix is to have a replacement car or to liven up the wait (of an hour or a little more) in waiting rooms, reconditioned. This is to go beyond: collect the car, will do the review and leave it where it was.
The objective of Volvo is to offer their customers a great intangible: lose less time with all of these processes. In the current society of the rush to mobile applications also focus on the purpose, such as for example the provision of sending destinations to the navigator of the car from a computer or mobile phone. For according to what people, the time savings can be very substantial.
The services at issue are demanded by the customer through a mobile application. Depending on the area will vary the availability of the services, as well as the time that it can be done. For a high demand, Volvo will have to hire staff for these tasks, or outsource so that the client does not perceive a difference in treatment.
The application provides the operator a virtual lock, of a single use, to carry out the requested service. At the end of the service you can’t go back to using the virtual lock. The implementation can be as simple as an application for the operator who can order the opening and starting the vehicle, it is not necessary to have a physical key.
Although these services may seem unnecessary, they are a way for the manufacturers Premium are distinguishable most of the generalists. If the digital experience is satisfactory, we can see it made a reality in the very near future, in those models that have the technology for opening and closing remote. For others, we will have to keep pulling conventional methods.