These are the 10 brands that are most reliable (and least reliable) in Germany, according to J. D. Power: the German are still the worst p…

The importance of the studies of reliability is relative, and as a minimum it is necessary to analyze thoroughly what the problems are those that sink to a mark in this classification, the sampling, and the age of the vehicles studied. In any case, you will be with me in a reliability study carried out in Germany in the brands with the highest reliability are foreign, and the worst stops are German, it is at least striking. And that is precisely the result yielded by the last study J. D. Power Vehicle Dependability Study 2016 made in Germany. A study in which the most reliable brand has been the Mitsubishi and the least reliable, and within this ranking, BMW. Some results are not so different from those of last year (see J. D. Power VDS, 2015). What are the brands that are most reliable and least reliable in Germany?

what is the Vehicle Dependability Study 2016?

J. D. Power, in collaboration with Auto Test, made this year a study that consulted to the respondents by the problems they have experienced their cars over the last 12 months, after having spent between 12 and 36 months from their acquisition, problems that led to its owners to the workshop. This will eliminate some initial problems, which are reflected in other studies such as the Initial Quality Test.

keep in mind that these problems are of very diverse nature. J. D. Power difference 177 types of problem, from the more obvious, affecting the engine and transmission, up to the related with the technology, navigation systems and entertainment. This aspect is very important, because we do not understand the reliability expressed in this study as the propensity to suffer from the problems that are most afraid of the drivers, as motor failure, but also the propensity to have another type of problems, so to speak lower, as the browser or the Bluetooth in our car to stop working.

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The most common problems have to do with technology, systems of navigation, communication and entertainment out of our cars.

we said that it was very important to understand the nature of the errors, because the majority (four out of six) of the most common problems experienced by the drivers have to do with the systems sound, communication, entertainment and navigation, being the Bluetooth connection, and the radio tuner, the most common. The study, J. D. Power reflects an average, for the industry, 127 problems per 100 cars. The figures in the table that you see below are expressed in this scale, the PP100, or problems per 100 cars.

Note that these problems, yet still the least expensive and critical, are extremely important for a manufacturer. The same study claims that a 55% of the customers did not experience any problem in your car, would you buy a product from the same brand, and 68% would recommend that brand. On the side, or put, only 46% of customers who at least suffered a problem in your car, would you buy a product from that brand, and 60% would recommend it.

Of those who experienced 5 or more problems, only 28% would buy a car of the same brand, and only 32% would recommend it.

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perhaps that is the reason why this study leaves us with a result so surprising, in that Mitsubishi dominates, followed by Peugeot, Skoda, Volvo and SEAT. On the opposite side, we find that BMW has been the brand that most problems have generated to their customers, followed by Fiat, Citroen, Mini and Audi.

The absence of some brands, according to J. D. Power, explained by not having a sample large enough to guarantee a result to be minimally reliable. Understanding, again, that the credibility of a poll is always relative, and always plays within a few percentiles.

1. Mitsubishi: 77 PP100
2. Peugeot: 92 PP100
3. Skoda: 95 PP100
4. Volvo: 96 PP100
5. SEAT: 99 PP100
6. Nissan: 105 PP100
7. Hyundai: 108 PP100
8. Mazda: PP115 PP100
9. Mercedes-Benz: 115 PP100
10. Kia: 116 PP100
11. Opel: 117 PP100
12. Toyota: 118 PP100
13. Honda: 124 PP100
14. Renault: 124 PP100
15. Volkswagen: 124 PP100
16. Dacia: 126 PP100
17. Ford: 131 PP100
18. smart: 135 PP100
19. Suzuki: 144 PP100
20. Audi: 150 PP100
21. MINI: 150 PP100
22. Citro├źn: 166 PP100
23. Fiat: 170 PP100
24. BMW: 178 PP100

The full study you can download it at the website of J. D. Power.